"Copy" button doesn't work

William's Avatar

William

19 Dec, 2012 10:03 AM

I just send an e-mail about that but I'll explain here too :

When I want to copy the code for embed my map on my website, I can't do. The button "copy" doesn't copy anything and I can't see the entire code. Can you help me please ?

  1. 2 Posted by Fernando Espinosa on 19 Dec, 2012 10:24 AM

    Fernando Espinosa's Avatar

    Hi William!

    Could you tell me please what browser version and operating system are you using? Do you have flash installed?

    Best,
    Fernando Espinosa
    CartoDB support team

  2. 3 Posted by William on 19 Dec, 2012 10:33 AM

    William's Avatar

    OS : Windows XP sp2
    Firefox 17.0.1 with flash installed.

  3. 4 Posted by Fernando Espinosa on 19 Dec, 2012 10:45 AM

    Fernando Espinosa's Avatar

    Hi William,

    We've checked it and indeed there's a bug with it. We're gonna file an issue in our bug tracking system and we'll fixit right away.

    Anyway, you should be able to copy the embed code by double clicking in the text field containing the code, and copying it with Control+c. Although you can't see the whole text selected, the double click will select it all.

    If you still can't copy the embed code that way, get back to me with the map name you want to embed and I'll provide you with the embed code you need.

    Best,

    Fernando Espinosa
    CartoDB support team

  4. 5 Posted by William on 19 Dec, 2012 10:51 AM

    William's Avatar

    I can't copy the code in that way so if you can send me the embed code for my map it will be great.

    The name of the map : cartdb_clean_v5_0_0

    Thank you very much.

  5. 6 Posted by Fernando Espinosa on 19 Dec, 2012 10:54 AM

    Fernando Espinosa's Avatar
  6. andrew closed this discussion on 31 Jan, 2013 04:55 PM.

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