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11 Nov, 2012 04:40 PM
I have words in German in my cartodb table with special letters
(ä,ö,ü). When I export this table in a shape file
than all these characters are broken. Is the export happening in
UTF-8 encoding? It happens with several tables.
2 Posted by Fernando Espinosa on 12 Nov, 2012 12:43 PM
Could you provide us with a file having this issue?
Encoding issues should not be a problem, since UTF-8 is fully
supported in CartoDB. We'll look into this, but an example file
would be really helpful.
CartoDB support team
3 Posted by christian.kreutz on 12 Nov, 2012 12:47 PM
check this table in my account and try to export it: ...cartodb.com/tables/319
Example: Äquatorialguinea or Ägypten
I open the downloaded files in QGIS and all German Umlaute are gone.
4 Posted by Fernando Espinosa on 13 Nov, 2012 11:46 AM
I've checked your data and indeed there's a bug with our shp
exports. We apologize for any inconvenient this issue could have
I've filed a ticket in our bug tracker, and we'll let you know
when it's fixed.
andrew closed this discussion
on 31 Jan, 2013 03:48 PM.
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